FAQ
ORDERS & PAYMENTS
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay.
Can I modify my order after placing it?
If you need to make changes to your order, please contact info@formastrata.co within 24 hours of purchase. We cannot guarantee changes once an order has entered processing.
PRODUCTS
Are your rugs handmade?
Yes, all Forma Strata rugs are hand-loomed or hand-knotted by artisans in India using high-quality natural fibers.
Do you offer custom sizes?
We offer custom sizing on select rug collections. Please email us with your dimensions and preferred style for a quote.
Where are your products made?
Our rugs are crafted in India. Our furniture and objects are sourced globally, with many vintage pieces curated from Europe and the Americas.
TRADE PROGRAM
Do you offer a trade discount?
Yes, we offer a trade program for interior designers and architects. Please apply via our Trade page or email info@formastrata.co with your credentials.